I also think that the game has more innovations than it usually gets credit for. The companion system, the class design, the encounter design, the crafting system and of course the voiceovers add up to a significantly different experience than WoW, RIFT and similar MMOs. The best description is a typical Bioware RPG with MMO features (such as PvP, group content and crafting) added on. I find myself actually being interested in my character and the story, which is something no other MMO has achieved so far for me.