Skeptics Guide to the Universe Forums

Forum Admin => Forum Administration and Rules => Topic started by: Ambious on August 20, 2015, 02:15:32 PM

Title: "Always stay logged in" - does it work for anyone?
Post by: Ambious on August 20, 2015, 02:15:32 PM
I have to log-in manually every single time I enter the site.
The "Always stay logged in" checkbox seems to be doing nothing.
Multiple computers, all using Google Chrome.
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: The Latinist on August 20, 2015, 02:23:43 PM
Do you have cookies disabled?
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Ambious on August 20, 2015, 02:28:15 PM
Nope.
Also only happens to me on this site.
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Drunken Idaho on August 20, 2015, 02:34:53 PM
Works fine for me.

Have you tried also changing the number in the "stay logged on for ___ minutes" to something really high?
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Ambious on August 20, 2015, 02:37:52 PM
Works fine for me.

Have you tried also changing the number in the "stay logged on for ___ minutes" to something really high?

I have actually, to no avail.
For the record, I tried it on Microsoft Edge and it DOES work there, must be chrome-related, but it happens to me on multiple computers so it's not something local, I think.
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: The Latinist on August 20, 2015, 02:41:09 PM
I will look into it.  Unfortunately, it may take some time to troubleshoot, since I will have to wait for the timeout to occur in Chrome before I can see what's happening.

Are all the computers you have tested this issue on PCs?
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Belgarath on August 20, 2015, 04:01:05 PM
I will look into it.  Unfortunately, it may take some time to troubleshoot, since I will have to wait for the timeout to occur in Chrome before I can see what's happening.

Are all the computers you have tested this issue on PCs?

I would check to see if you specifically have some cookies blocked from this site.  I believe that follows you around on Chrome.
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Ambious on August 20, 2015, 04:05:36 PM
I will look into it.  Unfortunately, it may take some time to troubleshoot, since I will have to wait for the timeout to occur in Chrome before I can see what's happening.

Are all the computers you have tested this issue on PCs?

I would check to see if you specifically have some cookies blocked from this site.  I believe that follows you around on Chrome.

Good idea.
I did find that I do have cookies stored from sguforums.com, but did not find it in any blocked list.
Perhaps the cookie isn't being saved correctly? Is the data inside it of any use?
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Belgarath on August 20, 2015, 04:06:53 PM
I will look into it.  Unfortunately, it may take some time to troubleshoot, since I will have to wait for the timeout to occur in Chrome before I can see what's happening.

Are all the computers you have tested this issue on PCs?

I would check to see if you specifically have some cookies blocked from this site.  I believe that follows you around on Chrome.

Good idea.
I did find that I do have cookies stored from sguforums.com, but did not find it in any blocked list.
Perhaps the cookie isn't being saved correctly? Is the data inside it of any use?

Try deleting ALL cookies in chrome and starting over.  Are you running any adblocking software?
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Ambious on August 20, 2015, 04:07:58 PM
I will look into it.  Unfortunately, it may take some time to troubleshoot, since I will have to wait for the timeout to occur in Chrome before I can see what's happening.

Are all the computers you have tested this issue on PCs?

I would check to see if you specifically have some cookies blocked from this site.  I believe that follows you around on Chrome.

Good idea.
I did find that I do have cookies stored from sguforums.com, but did not find it in any blocked list.
Perhaps the cookie isn't being saved correctly? Is the data inside it of any use?

Try deleting ALL cookies in chrome and starting over.  Are you running any adblocking software?

I did, and I do.
I'll try running chrome in Safe Mode (no addons) and report back.
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Belgarath on August 20, 2015, 04:10:40 PM
One other thing:

Settings -> Show Advanced Options -> Content Settings -> Cookies ->  Allow Local Data to be Set

If you pick one of the other options, it will definitely not remember you after you close chrome.

Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Ambious on August 20, 2015, 04:14:35 PM
It is set to that.
On the bright side, using a test user on chrome (with fresh settings) the "Always stay logged in" option worked, so I know it's probably one of the extensions or synced data.
It's a good place to start digging.
Thanks for the help!
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Ambious on August 20, 2015, 04:19:38 PM
Ok, found the issue.
My bookmark was for "sguforums.us" and the cookie set even by that address is for "sguforums.com".
So naturally every time I loaded the site from my bookmark, it didn't load the cookie because it had a different address.
Not sure if there's anything to do from the server side, but at least on my side I changed the bookmark.
Cheers guys!
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: Drunken Idaho on August 20, 2015, 04:22:50 PM
And they'd have gotten away with it, too, if it wasn't for those meddling kids!
Title: Re: "Always stay logged in" - does it work for anyone?
Post by: The Latinist on August 20, 2015, 05:21:57 PM
Not sure if there's anything to do from the server side, but at least on my side I changed the bookmark.

That's about it, I think. We don't want to be placing an extra unnecessary cookie on everyone's computers.